CAPPS STARR Business Analyst

The Fiscal Management (FM) and Information Technology (IT) divisions of client's jointly drafted a Request for Offers (RFO) containing the technical and functional requirements for a solution to replace USAS, TINS, and SPA with a Software as a Service (SaaS) product requiring less than twenty-five percent (25%) Customization. The CAPPS STARR RFO was publicly released on April 24, 2024, and a contract was executed between the client and CGI Technologies and Solutions (CGI) on June 30, 2025. Project initiation began in July 2025, with anticipated go-live for USAS/TINS replacement in September 2027 (FY28) and SPA replacement in March 2028 (FY28).

The Candidates will be part of the FM Centralized Accounting Payroll/Personnel System (CAPPS) State of Texas Accounting and Reporting Resource (STARR) project team. Work will involve analyzing and understanding CAPPS STARR user requirements; reviewing, assessing, and developing business processes relating to the procured software; supporting Discovery, Configuration & Prototyping sessions; and creating and validating system, interface, and user acceptance testing. Candidates will leverage their extensive knowledge of legacy Texas statewide systems (USAS, TINS, SPA) and prior CAPPS implementation experience to facilitate the transition to the new CAPPS STARR solution.

Knowledge of:

• Project management methodologies.
• Technical and functional attributes of PeopleSoft.
• Software development life cycle methodology.
• Software change control processes.
• Structured query language.
• Texas statewide financial systems (USAS, TINS, SPA) and their interfaces.
• CAPPS Financials architecture and integration points.
• General Ledger, Accounts Payable, Commitment Control, and Asset Management modules.
• Software as a Service (SaaS) and Platform as a Service (PaaS) deployment models and their application to ERP implementations.

Experience with:

• Project management, requirements gathering and user acceptance testing.
• Agile and/or other SDLC development methodologies.
• Gathering business requirements for large projects.
• Discovery, Configuration & Prototyping sessions for ERP implementations.
• Data conversion planning and execution.
• Fit/gap analysis sessions.
• Go-live cutover planning and execution.

Skill in:

• Using standard office software and equipment.
• Performing business or systems analysis using a defined methodology.
• Using a personal computer in a Windows environment and Microsoft software.
• Identifying and analyzing resources needed and actions to be taken to ensure division needs are met with a quality product.
• Prioritizing, identifying, and communicating project resources and updates needed to complete multiple projects concurrently within scheduled deadlines.
• Effectively conveying information and encouraging an exchange of ideas.
• Identifying, defining, and solving problems.
• Strong written, verbal, and interpersonal communication skills.
• Strong problem-solving and research skills with ability to multi-task and readiness to put in extra efforts when necessary.
• Strong research and problem-solving skills. 
• Financial reconciliation and data validation.
• Creating and delivering training materials and documentation.
• Report development (e.g., SQL, Crystal Reports, nVision, and modern business intelligence tools such as Power BI)

Ability to:

• Work independently in a diverse team environment with on-site and remote teams.
• Multi-task with a willingness to put in extra efforts when necessary.
• Follow written standards and procedures as well as work independently.
• Keep management informed of status of on activities through accurate, timely, and appropriate reporting.
• Communicate complex concepts both verbally and in writing. 
• Confer with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports.
• Perform configuration and prototyping based on direct interaction with designated agency personnel and following best practices.
• Willingly share information and expertise with others.
• Maintain confidentiality and protect the privacy of state employees, taxpayers and other members of the public.
• Follow all agency confidentiality, privacy, and information security policies and procedures.
• Appropriately store, secure, and protect sensitive records and other confidential documents and data in accordance with the client’s certified Records Retention Schedule.
• Seek guidance and clarification from relevant agency specialists when potential confidential issues arise.
• Use discretion and appropriate judgment in communicating confidential and sensitive information.
• Adjust to changing workplace demands.
• Meet the needs and expectations of internal and external customers.
• Demonstrate skill and ability to perform the specific job duties and tasks as assigned.
• Work with others to achieve a common goal.
• Serve as subject matter expert on legacy Texas statewide systems and CAPPS Financials.
• Facilitate cross-functional working sessions with business and technical stakeholders.

The Candidates will perform the following tasks as a CAPPS STARR Business Analyst:

• Work with internal business users to evaluate business needs, analyze processes, and document decisions for the procured software. 
• Prepare or receive detailed specifications to describe the sequence of steps that the procured software and interfacing applications must follow including the input, output and logical operations involved.
• Identify problems and propose innovative solutions.
• Participate in project management, coordination, planning, and scheduling with client's staff in an Agile environment as needed.
• Provide system expertise and functional/technical support to other team members by communicating complex concepts clearly, accurately, and effectively both verbally and in writing.
• Provide functional and technical expertise for legacy mainframe systems, PeopleSoft and/or other ERP modules, as they exist and interface in a highly customized and complex environment.
• Attend stand-up meetings with developers and business users to coordinate activities.
• Gather business requirements that will be created as user stories for the procured software.
• Prepare mockups, charts, diagrams, and tables that depict the present and/or proposed requirements.
• Review, coordinate and gather historical legacy data for migration into procured software of the IT division’s data warehouse, where applicable.
• Participate in user acceptance testing for the implementation of user stories into production environment.
• Take ownership of reported issues and complete assigned tasks in an efficient and timely manner reporting progress to the CAPPS STARR project team.
• Support Discovery, Configuration & Prototyping sessions to ensure the configuration and proof-of-concept scenarios meet the agency's requirements.
• Assist with the development of internal project plans to schedule, resource, and track development of interface, report, and data conversion activities.
• Facilitate coordination with the selected CAPPS STARR vendor and client's functional and technical staff.
• Document "As Is" and "To Be" business processes and functional designs.
• Support interface development work sessions between CAPPS STARR and legacy systems (USAS, TINS, SPA).
• Assist with data conversion planning, including reconciliation of financial data between legacy systems and CAPPS STARR.
• Participate in the development and execution of go-live cutover plans.
• Support the development of training materials and documentation as needed.
• Provide post-implementation support to ensure successful adoption of CAPPS STARR.